We're here to help 👋
Novaz Cleaner support
Need a hand with the app? Email us and a real person will get back to you — usually within 1–2 business days.
Email us
support@novaz.appInclude your iPhone model and iOS version. Please don't send us your Secret Space PIN or private photos.
Send an email🖼️
Photos & videos
Scan not finding things, or a question about what got deleted? Tell us your iPhone model and iOS version.
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Secret Space & contacts
Trouble with your PIN, Face ID, importing, or a contact merge? We'll walk you through it.
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PRO
Trial, restoring a purchase, or what PRO includes — we'll sort it out.
Browse the guides
- How to free up storage on your iPhone
- How to delete duplicate photos on iPhone
- How to find and delete similar photos
- How to delete screenshots on iPhone in bulk
- How to find the videos taking up the most space
- Clean up photos by swiping, month by month
- Where deleted photos go — and how to get the space back
- Clear photos saved from WhatsApp, Telegram and other chats
- Why the scan can't see all your photos
- How to compress a video on iPhone
- Choosing a video compression level
- Keep or remove the original after compressing
- How to merge duplicate contacts on iPhone
- Clean up contacts with no name, number or email
- Back up your contacts before cleaning
- How to hide photos and videos on iPhone with Secret Space
- Set up and change your Secret Space PIN and Face ID
- How to hide contacts on iPhone
- Take photos straight into Secret Space
- Move items out of Secret Space before switching phones
- Clean water and dust out of your iPhone speaker
- Set up a charging animation on iPhone
- Add a storage widget to your iPhone Home Screen
- Put a photo album widget on your Home Screen
- Free vs. PRO — and how the free trial works
- How to cancel your PRO subscription
- Change the app's language